Conversations
Conversations Page
Browse, search, and filter all conversations your team has handled, with AI scores and status at a glance.
Conversation
A support ticket or customer interaction that Score AI has audited
Disputes: Admins & Managers
Review disputed evaluations, accept or reject changes, and manage the settings that control the workflow.
Disputes: Representatives
Learn how to raise a dispute on a conversation and add context for the change you want.