Personalized AI Coaching
Trusted by high growth teams
Benefits
Daily AI Feedback
Score AI provides daily AI feedback to agents based on the recent performance so that they can self-coach and improve proactively.
Identify and Track Areas of Improvement
Deliver specific performance guidance to each agent
With data from each and every conversation, deliver actionable feedback for every agent.
Highlight areas of coaching for each rep and never miss an opportunity to improve performance.
Systematic 1:1 Feedback Sessions
Offer contextual feedback to every agent highlighting evidence and track action items across multiple feedback sessions.
Gain full visibility into feedback sessions conducted across all agents and identify struggling reps for training.
Ramp up new agents faster
Identify agent's strength and weakness from Day 1
Train new agents with meaningful coaching - helping them reach their maximum potential at lightining speed.
With Score AI's actionable insights you can coach agents smarter and faster.
Analyze, review and generate insights from all customer interactions to boost agent performance and bring real customer voice to light.
